Can digital assistants help develop the literacy of our well-being and intimate care at home?
How digital assistants can support more human-centered access to health & well-being information at home?
Course description
One of the biggest challenges for interaction designers today is to craft user experiences that leverage the power of intelligent agents as well as support people in their daily environments through different interaction modalities. Multimodal interfaces, in fact, can help shaping a more free and natural communication between people and intelligent systems in experiences that connect digital information and physical devices.
With a focus on the domain of conversational agents and voice user interfaces, the course aims to guide the students in a design process:
– to ideate an interactive product based on multimodal interfaces; in particular they will concentrate on combining voice recognition and touch interfaces.
– design and prototype a conversational agent and a voice user interface.
– communicate and showcase a functioning prototype and a documentation to describe the context of use and interaction modalities.
Brief
How to tackle complex subjects in the design of new skills for digital assistants such as the relation with our bodies or taboos. How to support women to access and manage data around their health when cases of urinary tract infections? How to inform and make aware of antibiotics usage and to prevent the bacteria resistance?
Guest lecturers
– **Siddharth Muthyala, LEGO Ventures (Guest tutor)
–** Sabine Junginger, HSLU - VA PREP
– Emma Coats, Shopify
– Giulia Tomasello, STARTS Prize Ars Electronica
– Melanie Bossert, Google Zürich
– Carie Cunningham, Center of Excellence for Voice
– Olga Keiser, AI scientist at NNAISENSE
Projects collection
Projects
Prototyping voice interfaces
Students developed projects using digital and physical tools such as Arduino BLE Sense v2, Protopie and Alexa skills d to prototype digital voice assistants. Each year, new projects covering a range of sensors and applications are added, making the collection an ever-growing resource.
IXDA Education Summit 2023
Talk Touch Teach is the research workshop presented within the program of IXDA Education Summit that took place at ZHdK in Zürich on 24-25 February 2023. With a focus on the domain of conversational agents and voice user interfaces, the workshop guided a group of interaction designers, researchers, UX experts form the academia and the industry to join three different hands-on sessions and reflect on the following challenges:
– how to design around other senses and redefine interactive modalities beyond sight
– How to move from the design of interactive behaviours to the digital agent personality design
– How to tackle complex subjects in the design of new skills for digital assistants such as the relation with our bodies or taboos.
Here you find the presentation deck with the tools used during the activities.
